Welcome To Your SAP CRM 2007 Test Drive

You are about to experience first-hand the features, functionality, and intuitive user interface of the new SAP CRM 2007 solution with a dedicated, secure, hosted Test Drive environment to enable you to begin prototyping, blueprinting or planning your next upgrade. All of the standard IDES (Internet Demo & Evaluation System) content has already been preloaded and you can now experience the new SAP CRM 2007 today. Click on any of the below roles to Test Drive the new SAP CRM 2007 Web Client User Interface.

SAP CRM 2007 Marketing
Leverage SAP CRM 2007 Marketing capabilities to better segment and profile prospective customers. Improve the efficiency and effectivness of your marketing professionals and management to drive market share.

• Campaign Manager (CAMPMAN) - Update marketing plans, marketing calendar, profile & segment prospective customers and execute multi-channel campaigns.
• Marketing Manager (MARKETMAN) - Use Marketing Dashboard and analytics to analyze campaign effectiveness and response rates.

SAP CRM 2007 Sales
Leverage SAP CRM 2007 Sales capabilities to better manage and forecast potential sales opportunities. Improve the efficiency and effectivness of your account executives and sales management to drive revenue.

• Sales Representative (SALESREP) - Update accounts, contacts, opportunities and execute forecast reports.
• Sales Manager (SALESMAN) - Use Pipeline Performance Management and Opportunity reports to manage and forecast potential sales.

SAP CRM 2007 Service
Leverage SAP CRM 2007 Service capabilities to better service customers and improve loyalty. Improve the efficiency and effectivness of your customer service professionals to increase customer satisfaction.

• Interaction Center Agent (ICAGENT) - Leverage Interaction Center to handle inbound and outbound interaction across all channels with prospects and customers.
• Interaction Center Manager (ICMAN) - Use Interaction Center Management Dashboards and analytics to analyze CSR effectiveness and service levels.

SAP CRM 2007 User Interface Configuration
Leverage the embedded SAP CRM 2007 User Interface Configuration tool to make changes to the user interface for your role.

• UI Configuration (UIUSER01) - Click on the Show Configurable Areas icon on any screen.

SAP GUI Configuration Access

Need Help? See below for detailed information on getting help:

• Test Drive Consultation Questions & Coaching - Contact your Test Drive Coach SAP.
• Connectivity Issues - Contact Xtium's SAP Customer Support Center at 215-240-6070, support@xtium.com.
• CRM 2007 Application Help - Check out SAP's Knowledge Center For CRM 2007
• Download your official CRM 2007 IDES Welcome Package for complete documentation of demo scripts and scenarios.
• View the Welcome To CRM 2007 for an overview of the SAP CRM 2007 release and the details for your dedicated SAP CRM 2007 Test Drive environment.

Want to learn more about SAP CRM Test Drive? Contact SAP.

Want to learn more about Xtium's IaaS for SAP or extend this CRM 2007 environment? Contact Peter Ritz or call 215-NODATACENTER (215-663-2822).